Shipping policy
Physical products are shipped for a flat shipping charge based on order amount:
- $4.95 shipping for orders up to $24.99.
- $9.95 shipping for orders $25 to $50.
- Shipping is FREE for orders over $50.
We do not ship outside of the US at this time - scroll down for options for customers outside of the US.
How are the prints and print sets shipped?
- All orders are typically shipped within 5 BUSINESS days. Usually it is much quicker (in 1-2 business days) but you know…well, life… so we have to say 5 days.
- 16x20 prints and larger are packaged protectively and shipped rolled in cardboard print tubes. Note: Larger prints may occasionally take up to 7 BUSINESS days to ship.
- 11x14 prints and smaller are packaged protectively and shipped in a sturdy flat mailer.
- We are only able to ship physical products within the United States. Digital products are also available. For digital international orders - please see our Etsy store www.VeloStudio.etsy.com
- Larger prints are produced and shipped by our partner print lab and may ship from a location outside of New Hampshire as they have a couple of different locations and do their best to ship from the location closest to the customer.
How are the jewelry and home decor items shipped?
- All orders are shipped within 5 BUSINESS days. Usually it is much quicker (in 1-2 business days) but you know…well, life… so we have to say 5 days.
- All items of an order will be shipped together if at all possible.
- All items are carefully wrapped and packaged. Most items ship in a cardboard box, but we have a few that ship best in padded envelopes. If you have specific questions about how your selection will be shipped, please reach out to us.
How long does shipping take?
- We would love to tell you we know the answer to that question, but we definitely don't! We ship standard ground shipping, or first class mail, for our products and use different carriers for different products.
- We do not offer shipping upgrades at this time. If you have a specific timing that your purchase is needed, please reach out before purchasing to see if we are able to meet you needs.
INTERNATIONAL CUSTOMERS (OUTSIDE US)
- We are not shipping physical products outside of the US at this time. But our Etsy site does allow for digital downloads for customers outside the US. We invite you to visit us there to purchase digital products. Thank you! www.VeloStudio.Etsy.com